EA Skate Magazine and Community
You are now ready to chat with Saurabh.Saurabh:Thanks for contacting EA Help! My name is Saurabh how may I help you?you:hey saurabhyou:contacting you guys about some issues with the skate 3 reelyou:skate 2 reel as well, actuallyyou:both sites are downyou:both of the reels are viewable in-game, but the in-game reels only seem to want to work when they want to, and many of us would like to download clips from the internet.Saurabh:Please give me just a moment while I look into this further.you:nothing but timeSaurabh:may i Please know are you informing about the servers down or you are unable to downloadyou:the websites which host the reels appear to be down, yet all of the uploaded clips are viewable in-gameyou:skate 3 content page is completely blankyou:skate 2 page gives an error message trying to view profilesSaurabh:Please give me just a moment while I look into this further.you:links to bothSaurabh:thank you for the information.you:you're welcomeyou:all i want is this shit fixed, last time the reels were down it was, like, a month before anyone did a damn thing about ityou:so im happy to provide any info i canSaurabh:I am really sorry for the inconvenience you are facing .Saurabh:but we are aware there is some uploading/download related issue with sims 3 website.you:not sims 3 damn ityou:skate 3Saurabh:And sims2 servers are down at the moment.you:and skate 2Saurabh:I am really sorry .Saurabh:I was talking about Skates3Saurabh:And skates 2Saurabh:I really apologize for my mistype.you:people make mistakes i guessyou:just dont want anything lost in translationSaurabh:Sorry for the inconvinience you are facing.Saurabh:Our developers are working their best on issue with skates 3 .Saurabh:And servers of skates 2 down at the moment.Saurabh:So your issue would be resolved soon.you:well we know that much already but how soon?you:i dont want any fucking run-around, actual answers would be niceSaurabh:I would like to be true with you you as bein our valuable customer we do not have any exact ETA on this yet.Saurabh:But this issue resolution is under process by our developers.Saurabh:You will be able to enjoy gaming soon , without any hassles.you:fucking wonderfulSaurabh:Do not worry it won't take at max. more than a week.Saurabh:So, please do not worry .Saurabh:And i am really sorry for the inconvenience caused.you:yes i know you're sorry for the inconvenience caused, youve said that like four or five times now and im pretty sure you're reading from a script now.you:last time the game's community was told a week at most, it was down for a month and a halfSaurabh:No, its because i really understand the disappointment caused.Saurabh:with your game.Saurabh:i would forward the issue , you can also post on the forum ,hope this could speed up the process.Saurabh:But i assure you our developers are already working on the issue.you:there are already multiple posts on the forum about it alreadyyou:but who can i forward the issue on to?Saurabh:I have forwarded it to the concern department,please just wait for some time more.Saurabh:Is there anything else I may assist you with today?you:is there anyone that I may forward the issue onto directly?Saurabh:No, the forum will be sufficient.you:i can tell you it will notyou:the ea skate forum is hardly even looked at anymore much less moderatedyou:god forbid acknowledgedSaurabh:I assure you i will forward the case.you:so did the people who helped us the last time it was down for a month and a halfSaurabh:I do understand, how frustrating it is.Saurabh:We already aware of this, lots of players are facing the same issue while uploading graphics or videos for the Skate 3.you:just as long as it gets fixedSaurabh:I do understand and we already forwarded it.Your chat session has ended.
lol ass. at least you tried.
Mine did not last that long
You are now ready to chat with Kakul.
The chat session has ended. Please contact us again if you need further help
Puneet: Thanks for contacting EA Help! My name is Puneet how may I help you?
you: The skate.create section of the Skate 3 website is not working. The content that people upload from the game (videos, created parks, etc.) does not show up at all. The content is needed to show up for players to download their content to their computer. There are dozens of people experiencing this problem, so I know for a fact it is not my connection or anything else on my end. My main concern is there have been numerous issues in the past, and I am wondering when the website will be fixed.
you: Have a look for yourself...
Puneet: I am sorry for the inconvenience caused to you .
Puneet: Please give me just a moment while I look into this further.
you: Thank you...
Puneet: You're Welcome.
Puneet: I suggest that you post a report on this matter on the forums. These forums are reviewed by Production team and game Development team. By posting on the forums,you will be able to direct your report to the appropriate department.
you: The problem with that is that there already have been plenty of people posting about the issue but nothing is being done about it.
Puneet: They will review your feedback and take appropriate actions. Also, I'll forward this matter from my end for further review.
Puneet: I am sorry to hear that you came across such an incident. Being a gamer myself, I can understand your level of frustration and can sense your unhappiness due to this.
Puneet: EA values its customers. Please accept this 20% Origin discount(XCOTC-EAPAG-QJSIJ) code for your next purchase on Origin store on any already released game (except pre-orders and new releases).
Puneet: The code can be redeemed at: http://store.origin.com and is valid for 30 days from the date of issue.
you: So when will this issue be taken care of? The site has been down for about a week already
Puneet: As I suggested you earlier that it will be resolved soon.
Puneet: If you still face any issue, then feel free to contact back to us.
you: I sure hope so... Something tells me it will be a long time before anything is done about it.
Puneet: Is there anything else to assist you, Please let me know about.
Puneet: I will be happy to help you.
you: Do you have an ETA on this issue getting looked at?
Puneet: No, I am really sorry for that.
you: Oh, well I hope the right people that can actually fix this will be notified of the issues faced by the players of this game
Puneet: Alright, Is there anything else to assist you, Please let me know about.
you: From what I hear, there is nobody working to maintain Skate 3's servers and this concerns me...
you: No that's basically it. I trust you will pass the information to the right people
Puneet: Sure, I will.
Puneet: alright, thank you for contacting EA help. I appreciate your time and have a great day!
you: Great.... Have a great day, sir/ma'am
MAD ANSWERS... HELL YEAH...